Research Foundation for Mental Hygiene, Inc.
  • 25-Oct-2018 to 22-Nov-2018 (EST)
  • OASAS- Office of Substance Abuse and Substance Abuse Services
  • Albany, NY, USA
  • $70,419 – $89,945
  • Salary
  • Full Time

Full benefits package based on percentage of full time effort

The Research Foundation for Mental Hygiene, Inc. is seeking a qualified candidate to fill the position of Business Systems Analyst 2 at the New York State Office of Alcoholism and Substance Abuse Services (OASAS). This initiative is a cooperative agreement between OASAS and the Governor's Traffic Safety Committee (GTSC). Funding for the cooperative agreement is expected to be available through 10/31/2019.

Responsibilities include but are not limited to:

  • Plan and perform business process, requirements and information gathering activities
  • Review documentation including, but not limited to, federal, State or local laws and statutes, agency regulations and program specific policies and procedures
  • Analyze data, existing systems and integrations as required to ensure current state and prospective business objectives are understood and to document future state
  • Perform stakeholder analysis and other planning activities
  • Schedule, facilitate and document Joint Application Development (JAD) or requirements gathering sessions
  • Document current or "as-is" and future or "to-be" state of the business process or function
  • Create flow charts, process models, context diagrams and other graphical artifacts
  • Identify and document the scope of business process changes or enhancements
  • Elicit business, stakeholder, functional and non-functional requirements
  • Prioritize business process changes to maintain solution functionality and achieve project goals
  • Establish timetables for completion of business analysis, testing and other project activities
  • Collaborate with and support fellow analysts, stakeholders, technical staff and the Project Coordinator to achieve project goals
  • Communicate and verify business process and system requirements with IT staff, program staff and stakeholders
  • Develop test data scenarios, work in concert with the QA/Testing team and analyzes test results as applicable
  • Verify and validate requirements throughout the business analysis process
  • Review and write business system documentation including the Business Requirements Document
  • Review, plan and propose or execute training plans for solution and business process implementation as applicable
  • Perform business analysis intelligence activities such as data mining to extract data for forecasting
  • Provide management with reports and data to evaluate, validate and confirm requirements and make policy decisions


Either A: A bachelor's or higher degree AND three years of business analysis* experience where your primary duty was performing three of the five following activities:

  1. Using business analysis techniques to elicit requirements as the foundation for the solution to the organization's business needs (e.g., workshops, focus groups, interviews, observation, brainstorming, surveys/questionnaires, or JAD Sessions).
  2. Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements (e.g., Data Flow Diagram, Business Process Mode, Root Cause Analysis, Fish Bone Diagram, Context Diagram, Business Process Flows, or Fit-Gap Analysis).
  3. Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirements; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirement Document [BRD], Fit-Gap Analysis, Impact and Feasibility Analysis, or Change Management Analysis).
  4. Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals.
  5. Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.

Or B: A bachelor's or higher degree AND possession of a Level 2 International Institute of Business Analysis/Certification of Capability in Business Analysis (IIBA/CCBA) Certification** AND one year of business analysis* experience where your primary duty was performing three of the five activities listed above.

Or C: Possession of a Level 3 International Institute of Business Analysis/Certified Business Analysis Professional (IIBA/CBAP) Certification.**

*Business analysis includes the following: the use of requirement elicitation techniques for improvement or automation of processes or functions; conducting research and documenting the current state of business process or function; participating in the implementation of system changes and enhancements; conducting system tests using test scenarios and documenting results; creating training, including procedure manuals for end users regarding new procedures and software; engaging in post implementation review and assessment; identifying, analyzing and resolving of issues inherent to existing systems; and acting as a liaison and interpreter between stakeholders and end users of the system.

**Information regarding IIBA certification can be found at:

Examples of non-qualifying experience include but ARE NOT limited to: 

  • Conducting or overseeing operational audits or audits of internal controls to develop audit reports and make recommendations to management regarding policies, practices, procedures and resources.
  • Responsibility limited to forms design and changes to forms.
  • Business related operational responsibilities, including serving internal and external customers, using a business system in the performance of daily operational duties, managing staff with business responsibilities, etc.
  • Information technology-related responsibilities such as hardware installation, network configuration, software administration and programming.
  • Development of instructional materials and classroom training.
  • Help desk duties including troubleshooting, resolving user issues, and providing customer service.

Location:        1450 Western Avenue, Albany, NY 12203

Salary:            Commensurate with experience

To Apply:       Submit a resume, cover letter and copy of certification no later than November 22, 2018 on our website at . Only applications submitted through our website will be considered. 


The Research Foundation is a private not-for-profit corporation and is not an agency or instrumentality of the State of New York. Employees of the Research Foundation are not state employees, do not participate in any state retirement system, and do not receive state fringe benefits. Excellent Benefits Package. Employer/Minority/Women/Disabled/Veteran Employer. VEVRAA 41 CFR 60-300.5(a) compliant.


Research Foundation for Mental Hygiene, Inc.
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