Research Foundation for Mental Hygiene, Inc.
  • 08-Dec-2021 to 29-Jan-2022 (EST)
  • 550 330 Fifth Avenue New York New York
  • New York, NY, USA
  • $55,917
  • Salary
  • Full Time

Full Benefit Package based on percentage of Full Time effort.

Option for partial telecommuting. The Research Foundation for Mental Hygiene is seeking qualified candidates for a full-time Assistant Research Scientist, Grade 16, to support statewide public mental health initiatives with the New York State Office of Mental Health Psychiatric Services and Clinical Knowledge Enhancement System (PSYCKES) team. PSYCKES is an award-winning web-based application designed to support quality improvement and clinical decision making, and is currently in use by over 400 provider agencies in New York State as well as state agencies, county governments, health homes and managed care organizations. The PSYCKES team manages several health information technology-supported statewide quality improvement projects and clinical implementation efforts, including training, technical assistance, and evaluation, and participates in requirement development and quality assurance activities. The goals of these quality improvement projects are to foster data-driven quality improvement and clinical decision making to improve the safety, efficiency, and quality of mental health care in New York State.

The Assistant Research Scientist will assist in outreach and technical assistance for a new project to improve care for individuals receiving Care Management supports and who have been diagnosed with a serious mental illness. The goal of this initiative is to foster organizational and training best practices among New York State Care Management Providers to increase the numbers of clients eligible for enhanced care receive those needed services.

Duties and Responsibilities:

Under the direction of one or more project managers, the person in this position will assist with various implementation and evaluation tasks, including but not limited to:

  • Project Coordination and Administrative Support: Coordinate data collection activities such as creating/updating data collection instruments such as online surveys and PDF forms. Establish and maintain systems for recording, tracking, and updating project materials. Develop tracking spreadsheets and monthly/quarterly progress reports using Microsoft Word and Excel. Send electronic mass mailings. Schedule meetings/conference calls; prepare materials for meetings; take detailed minutes and notes. Candidate must be highly organized individual with a strong attention to detail, relate well to a diverse group of project stakeholders, and have the ability to work both independently and as a part of a team.
  • Evaluation and Dissemination: Qualitative and quantitative data analysis. Support the development of products to disseminate findings including PowerPoint presentations for conferences, written reports for internal and external (public) distribution, and manuscripts for publication.
  • Technical assistance: Provide support via phone and e-mail to PSYCKES users and project participants, including processing requests for information, investigating and resolving issues reported by users, and updating tracking forms and managing databases. Coordinate and lead trainings via online webinars.
  • Quality assurance: Participate in meetings to refine and modify the PSYCKES application on a regular basis. Participate in quality testing for the PSYCKES application; develop test cases; track defects and communicate with members of the data analysis and programming team.
  • Training: Develop/update training materials; manage registration processes; provide technical support and assistance during trainings, including questions & answers.

Minimum Qualifications:

  • Bachelor's degree in psychology, sociology, social work, public health, or a related social science field and one year of full-time work experience in any setting. Thirty credit hours of graduate study in an appropriate field may be substituted for the year of experience.
  • One year of customer service experience

Preferred Qualifications:

  • Master's degree in psychology, sociology, social work, public health, or a related social science, clinical, or research field
  • Two or more years of full-time work experience in any setting
  • One year of experience in a health or mental health setting and/or with health or mental health services research
  • Strong interest in and/or familiarity with front end applications and information technology systems
  • Experience using online survey-making tools
  • One year of experience maintaining databases
  • Two years of customer service experience.


  • Excellent administrative and communication skills
  • Relates well to a diverse group of project stakeholders
  • Has the ability to work both independently and as a part of a team
  • Proficiency with all Microsoft Office applications, including Excel and PowerPoint.

Work Location: 330 Fifth Ave 13th Floor New York, NY 10001

To Apply: Submit an application through our website at no later than January 29, 2022. Please note- only applications submitted through our website will be considered.

The Research Foundation is a private not-for-profit corporation and is not an agency or instrumentality of the State of New York. Employees of the Research Foundation are not state employees, do not participate in any state retirement system, and do not receive state fringe benefits. Excellent Benefits Package. Employer/Minority/Women/Disabled/Veteran Employer. VEVRAA 41 CFR 60-300.5(a) compliant.

Research Foundation for Mental Hygiene, Inc.
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